Shelvie Jean in Covington, GA Closed now

Reviews about Shelvie Jean

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  December 12, 2019, by Lisa Broersma
  I have spent a lot of money at this boutique between myself and two daughters. I purchased a gift certificate among other items a few days before Christmas. Two days after opening presents I realized that one of my girls did not find her GC. I called right away to explain to an employee what happened and she said to send my daughter in with the receipt and it would not be a problem. She drove home from college to use her GC and when the clerk called the owner she said that she would not let her use it until she returned home from vaca and research to insure that it had not been used. I do understand this policy however, it would have saved my kid time and gas if her employee had been aware of THIER policy. When I called the owner she was extremely rude and condescending while talking over me during my explanation. She also stated that she had never heard of anyone losing a GC in all her years of business and all but accused me of trying to get something for nothing. The very rude owner finally gave a store credit. My child is unable to return home every weekend and finally made it by there last sat, she had a balance on her card and was told that she must use it by 2/15. After talking to some friends and clients I have learned that she is notorious for being rude. Covington is a small town with lots of cute shops and news travels fast. I would strongly recommend that you hone your customers service NO skills. It will bode well for you to be nice. Check out Rustic Flair.....cute clothing and jewelry with awesome customer service!!